Get in Touch With Us

Got a question about a crypto poker room we've reviewed, spotted something that needs updating, or just want to say hello? This page covers the ways to reach us and what happens once your message lands in our inbox.

How to Reach Us

Email is the best way to contact our team. We read every message that comes in and aim to respond within two working days. Write to us at [email protected] and a real person on our team will get back to you — we don't rely on automated replies.

If you can, tell us upfront what your message is about. A quick line saying whether it's a correction, a question about a specific site like Coinpoker or Bovada, or a general enquiry helps us route it to the right person and answer faster.

What You Can Get in Touch About

  • Questions about crypto poker sites — Curious how Bitcoin deposits work at a site like Stake, or what a Coinpoker bonus actually requires in terms of playthrough? Ask us directly.
  • Corrections and updates — Bonus terms, deposit limits and licensing details change. If something looks out of date on any review, tell us and we'll check it against the operator's current terms.
  • Site suggestions and feedback — If there's a crypto or real money poker platform you think deserves a closer look, or a comparison angle we haven't covered, we're happy to hear it.
  • Partnership and editorial enquiries — If you represent a poker operator or a related business and want to discuss working with us, introduce yourself and explain what you have in mind. We're transparent that some of the sites we list pay us a commission when readers sign up through our links, but that never decides where a site ranks — our ratings are based on our own research into traffic, game variety, payment options and terms.
  • Concerns about gambling harm — If you or someone you know is struggling to control their gambling, please say so in your message. We'll point you toward independent support resources, including the National Problem Gambling Helpline at 1-800-GAMBLER.

What Happens After You Send a Message

Every message is read by someone on our team, not filtered by a bot. Our usual response window is two working days, though it can run a little longer if we're mid-way through updating a batch of reviews. We won't chase you for a follow-up rating or ask you to act quickly on anything — if a query needs more digging, we'll say so and come back once we've checked.

Before You Write In: A Few Things to Know

Online poker in the US is regulated on a state-by-state basis rather than nationally, and availability of any given site — crypto-friendly or otherwise — depends on where you're located. We can help point you to the information in our reviews, but we can't confirm on your behalf whether a specific operator legally accepts players in your state. That's worth checking directly with the operator before you deposit anything.

We also can't process deposits, withdrawals, account verification or bonus disputes on an operator's behalf — those go through the poker site itself, usually via its own support team. If your message is about a transaction or account issue at a specific room, we're glad to explain how something like a crypto withdrawal typically works, but the operator is who can actually act on it.

All of the sites and offers we discuss are for players aged 21 and over (or 18+ where a state permits it). We don't provide any content aimed at, or intended to reach, anyone under the legal gambling age in their jurisdiction.

A Note on Keeping Things Accurate

We update our reviews as operators change their bonus terms, deposit methods or licensing status, and reader input is a genuine part of that process. If something we've published affected a decision you made — for better or worse — we want to hear about it. You can also see how we approach reviewing sites more broadly, including our take on options for players outside standard regulated markets, on our non-GamStop casinos guide.

If gambling ever stops feeling fun or starts to feel out of your control, please reach out to 1-800-GAMBLER or a similar support service before you reach out to us — that's the more important call to make first.

Thanks for taking the time to read this far. We look forward to hearing from you.